Shipping policy
Shipping Methods
ReverieLace currently offers Standard Shipping for all orders. We work with trusted logistics partners to ensure your items arrive safely and securely.
Processing Time
All orders are processed within 1-3 business days after order confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time & Costs
Standard Shipping typically takes 5-10 business days for delivery. Shipping costs are calculated at checkout based on your location and order value.
Shipping Destinations
We currently ship to most countries worldwide. During checkout, you can verify if we deliver to your location.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. You can use this to monitor your package's journey.
Shipping Address
Please ensure your shipping address is complete and accurate. We are not responsible for delays or lost packages due to incorrect addresses provided by customers.
Customs & Import Duties
International customers may be subject to customs fees and import duties. These charges are the responsibility of the recipient and are not included in our shipping costs.
Delivery Issues
If you experience any issues with your delivery, please contact our customer service team at [email protected] within 14 days of expected delivery date.
Shipping Restrictions
Some locations may have shipping restrictions due to local regulations or logistical constraints. We reserve the right to cancel orders from restricted areas.