Terms of service
Welcome to ReverieLace
By accessing and using ReverieLace.com ("the Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms govern your use of our website and services related to the purchase of trousers, suits, dresses, and tops.
User Agreement
All users of ReverieLace agree to the following terms:
- You must be at least 18 years old or have parental consent to make purchases
- You agree to provide accurate and complete information when placing orders
- You are responsible for maintaining the confidentiality of your order information
- You agree not to use the website for any illegal or unauthorized purpose
- We reserve the right to refuse service to anyone for any reason at any time
Intellectual Property Protection
All content on this website, including but not limited to text, graphics, logos, images, product designs, and software, is the property of ReverieLace and protected by international copyright laws. You may not:
- Reproduce, duplicate, copy, sell, or exploit any portion of the website without express written permission
- Use our trademarks, logos, or proprietary information without authorization
- Use any automated systems to access, monitor, or copy website content
- Reverse engineer or attempt to extract source code from our website
Refund Policy
We want you to be completely satisfied with your purchase. Our refund policy includes:
- Return Period: Items may be returned within 30 days of delivery
- Condition: Items must be unworn, unwashed, and with original tags attached
- Refund Processing: Refunds will be processed within 7-10 business days after we receive your return
- Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error
- Final Sale Items: Certain items marked as final sale are not eligible for return
To initiate a return, please contact our customer service team at [email protected]
Limitation of Liability
ReverieLace shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:
- Your use or inability to use our services
- Any unauthorized access to or alteration of your transmissions or data
- Any statements or conduct of any third party on the service
- Any other matter relating to the service
Our total cumulative liability to you for all claims arising from these terms or your use of the website shall not exceed the amount you paid to ReverieLace for the applicable products.
Dispute Resolution
In the event of any dispute, claim, or controversy arising out of or relating to these Terms of Service, the following process shall apply:
- Informal Negotiation: Parties shall first attempt to resolve the dispute through informal negotiation via email at [email protected]
- Mediation: If informal negotiation fails, parties agree to attempt resolution through mediation before pursuing arbitration
- Governing Law: These terms shall be governed by and construed in accordance with the laws of the jurisdiction where ReverieLace is established
- Venue: Any legal proceedings shall be brought in the appropriate courts of the jurisdiction where ReverieLace is established
Modifications to Terms
We reserve the right to update and change these Terms of Service at any time without prior notice. Continued use of the website after any changes constitutes your acceptance of the new terms.
Contact Information
For any questions regarding these Terms of Service, please contact us at [email protected]