Tracking order

How to Track Your Order

At ReverieLace, we make it easy to monitor your package's journey from our warehouse to your doorstep. Follow these simple steps to track your order:

  1. Order Confirmation

    Immediately after placing your order, you'll receive an order confirmation email containing your order number and details.

  2. Shipping Confirmation

    Once your order is processed and shipped (typically within 1-3 business days), you'll receive a shipping confirmation email with your tracking number.

  3. Track Your Package

    Use the provided tracking number to monitor your package's progress using our recommended tracking service below.

Tracking Your Package

We recommend using the following reliable third-party tracking service to monitor your shipment:

17Track

17Track is a comprehensive package tracking platform that supports multiple carriers worldwide.

How to use 17Track:

  • Visit: https://www.17track.net/en
  • Enter your tracking number in the search field
  • Click "Track" to view real-time shipping updates
  • The platform will automatically detect your carrier and display detailed tracking information

Frequently Asked Questions

When will I receive my tracking number?

Tracking numbers are typically provided within 24-48 hours after your order ships. You'll receive an email notification with the tracking information.

Why isn't my tracking number working?

Tracking information may take 12-24 hours to appear in the carrier's system after the shipping label is created. If your tracking number still doesn't work after 48 hours, please contact us at [email protected].

How long does shipping take?

Shipping times vary depending on your location and the shipping method selected. Standard shipping typically takes 5-10 business days, while express options deliver within 2-5 business days.

Need Additional Help?

If you encounter any issues with tracking your order or have questions about your shipment, our customer support team is here to assist you. Please email us at [email protected] with your order number and we'll promptly address your concerns.

@2025
ReverieLace